These Terms and Conditions ("Agreement") governs the use of the services ("Service") that are made available by DIVINIA BUILDERS AND DEVELOPERS PVT LTD here in after called WWW.DIVINIASTAY.COM" or "we" or "us"). These Terms and Conditions represent the whole agreement and understanding between WWW.DIVINIASTAY.COM and the individual or entity who subscribes to our service (herein after called "Subscriber" or "you"). This AGREEMENT hereby witnesses as follows.
This document is an electronic record in terms of The Information Technology Act, 2000 ( "IT Act") and rules there under, and is published in accordance with the provisions of Rule 3 (1) under IT Act which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website and application. This electronic record is generated by a computer system and does not require any physical or digital signatures.
DIVINIA BUILDERS AND DEVELOPERS PVT LTD ("Website and application") is a Property Management Firm having its office at TC 81/2408, Mangalam Road, Aristo Junction, Thampanoor, Thiruvananathapuram 695001, Kerala, India.
Your use / access of the Website and application, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules of DIVINIA BUILDERS AND DEVELOPERS PVT LTD("Terms") posted on the Website and application from time to time. These Terms applies to all users (whether Registered user or Guest User) of the Website and application.
Please read the Terms and conditions very carefully before using the Website and application as your use of the Website and application is subject to your acceptance of and compliance with the Terms. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies of Divinia, please do not click on the " I Accept" button/check box and on the "Continue" button or "Pay Now" button and do not subscribe or seek to obtain access to or otherwise use the Website and application. By subscribing to or using the website and application or any of our services through the Website and application you agree that you have read, understood and are bound by the Terms, Policies, directions of DIVINIA BUILDERS AND DEVELOPERS PVT LTD regardless of how you subscribe to or use the Website and application. This Agreement comes into effect upon your "Acceptance" of these terms and conditions ("Terms") however DIVINIA BUILDERS AND DEVELOPERS PVT LTD at its sole discretion reserves its right not to accept a user from registering on the Website and application without assigning any reason thereof.
As a Registered User, you are responsible for maintaining the confidentiality of your user id and password. You are also responsible for maintaining the confidentiality of your email id and mobile number and for any unauthorised access to your mobile , tab, computer, computer system and computer network, and you are responsible for all activities that occur under your user id and password, email id and mobile number as the case may be. You agree to maintain and promptly update all data provided by you and to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms, we have the right to indefinitely suspend or terminate or block access of your user account with the Website and application and refuse to provide you with access to the Website and application. We will collect personally identifiable information about you only as part of a voluntary registration process
The User hereby affirms that the information provided by him / her is true, correct and complete to the best of his / her knowledge and belief. The User agrees and understands that he / she will be solely responsible in the event of any inaccuracy or deviation there from at a later stage.
You agree to comply with all applicable laws in connection with your use of the Website and application, and such further limitations as may be set forth in any written or on-screen notice from us.
To register with & shop with DIVINIA BUILDERS AND DEVELOPERS PVT LTD you must be eighteen years of age or over. Our website and application is not directed to children under the age of 18. If we become aware that a child and/ or customer is under the age of 18 and has registered or using our Website and application, we are entitled to remove his or her account from our system and cancel any order placed by him or her.
You, as a Buyer, understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with Divinia to rent the rooms and /or services from Divinia, and pay the transaction price to Divinia using appropriate Payment Facility. You, as a Customer, understand that the all payment facility may not be available in full or in part for certain category of products and for certain locations and hence you may not be entitled to use that Payment Facility in respect of the transactions for those products or locations.
We will do our utmost to ensure that availability of the website and application will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website and application may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
You will be subject to the policies, conditions and Terms of use in force at the time that you use the website and application or that you book from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). Any legal dispute shall be under the jurisdiction of Thiruvananthapuram Courts.
When you place an order on our Website and application or send e-mails to us, you are communicating with us electronically so you must provide a valid mobile phone number / email address and your address while booking with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Website and application or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order. Read the Terms and policies of website and application and agree to accept the Terms before use of Website and application.
Your order is an offer to us to rent the room(s) in your order. Before booking rooms, check the availability of required type of room(s). We will confirm our acceptance of your offer either through an e-mail / SMS. Upon placing an order, you will receive an e-mail confirming receipt of your order with details (the "Order Confirmation E-mail"). The Order Confirmation E-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to book the room(s). Our acceptance to your offer takes place and the contract of sale for a product ordered by you concludes only upon actual sevice avail by us to you. We, at our sole discretion, reserve our right to limit the quantity of items and cancel any order, even after acceptance.
Damages to property and materials will be charged extra. Illegal and immoral activities inside our premises by inmates will be informed to concerned authorities for taking legal actions.
Booking cancellation should be informed to us before 6 hrs of checkin time, if so 75% of the transferred amount will be refunded to regsitered user within 3 working days. If cancellation information is informed to us on or before 24hrs of checkin time, 100% of the transferred amount will be refunded to regsitered user within 3 working days. If cancellation information is not informed to us before 6 hrs of checkin time, no amount will be refunded.
DIVINIA BUILDERS AND DEVELOPERS PVT LTD has complete right to accept or reject an order placed online. You agree not to dispute the decision of DIVINIA BUILDERS AND DEVELOPERS PVT LTD in this regard.
Delivery of the Service under your Order in the Website and application shall be made as per our Service policy mentioned herein. Title of the Product shall pass on to you upon receipt of payment.
All Content included on the website and application, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DIVINIA BUILDERS AND DEVELOPERS PVT LTD, its affiliates or its content suppliers and is protected by the Intellectual Property Laws of India.
Any legal dispute between these parties shall be under the jurisdiction of Thiruvananthapuram Courts.